Privacy Policy

1. Who We Are

NexGrid Electronics Limited is the data controller for personal information collected through this website. Our registered office is at 75 Longstaff Road, London, England, SW18 4AZ. Our company number is 17217609. You can contact us regarding data protection matters by email at [email protected].

2. What Information We Collect

We may collect the following personal information through our website forms and email communication:

• Name and contact name
• Email address
• Telephone number (where provided)
• Company name and business type
• Product enquiry details, including product names, part numbers, specifications, quantities, and delivery locations
• Messages and enquiry content submitted through our contact, sourcing request, and supplier enquiry forms
• Information provided in email correspondence

Our website may also collect standard technical data such as IP addresses, browser type, and page visit information through server logs or analytics tools, if applicable.

3. How We Use Your Information

We use personal information for the following purposes:

• To respond to product information requests and sourcing enquiries
• To review and process trade supply and procurement enquiries
• To review and respond to supplier and distribution contact
• To communicate with you regarding your enquiry
• To maintain a record of business communication
• To comply with any applicable legal obligations

We do not use your personal information for unsolicited marketing communications without your explicit consent. We do not sell, rent, or transfer your personal information to third parties for marketing purposes.

4. Legal Basis for Processing

Where we process personal data, we do so on one or more of the following lawful bases under UK GDPR:

• Consent — where you have submitted an enquiry form and indicated consent to be contacted
• Legitimate interests — for responding to genuine business and trade enquiries and managing commercial relationships
• Legal obligation — where required to comply with applicable laws

5. Data Retention

We retain personal information for as long as is reasonably necessary to respond to an enquiry, manage a business relationship, or comply with legal obligations. Where information is no longer required for these purposes, we will delete or anonymise it. If you wish to request deletion of your data, please contact us at [email protected].

6. Sharing of Information

We do not sell or transfer personal data to third parties for marketing or commercial purposes. Personal information may be shared with:

• Third-party service providers used to operate this website (e.g. hosting, form handling services), where they process data only on our instructions
• Legal or regulatory authorities where required by law

7. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

• The right to access personal data we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal data
• The right to object to or restrict processing in certain circumstances
• The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at [email protected]. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data protection rights have been breached.

8. Cookies

This website may use cookies or similar technologies for functional purposes and, where applicable, analytics. Please review our Cookie Policy for further information on how cookies are used on this site and how to manage your preferences.

9. Security

We take reasonable steps to protect personal information submitted to us from loss, misuse, and unauthorised access. However, no method of transmission over the internet is completely secure. If you have concerns about the security of your data, please contact us at [email protected].

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date of the most recent revision is shown at the top of this page. Continued use of this website after any update constitutes acceptance of the revised policy.

11. Contact Us

For any queries related to this Privacy Policy or the handling of your personal data, please contact: